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Latest activity by Hans Andersen
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    Hans Andersen commented,

    Official comment

    Hi Shawna This is something that we are actively working and will release in the near future. This will be a new channel and not part of the existing one. If you would like to help us out testing t...

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    Hans Andersen created a post,

    Instagram Direct Messages (DM's)

    Unfortunately Instagram does not allow us to hook into your DM's. Therefore we are not, at the moment, able to deliver the service you are requesting. We are however investigating a few opportuniti...

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    Hans Andersen created an article,

    How to integrate Instagram with Zendesk

    The Instagram Channel lets you connect your Instagram account to your Zendesk Support and makes it possible for you to receive and reply to all comments on your Instagram posts. Posts and comments ...