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Latest activity by Lasse Thomsen
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    Lasse Thomsen created a post,

    Feature Request: Do automatic lookup based on phone number


    When doing the automatic lookup based on the Zendesk user, it would be really helpful if it could compare phone numbers. This will make it easier for agents to identify customers when the ticket is...

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    Lasse Thomsen created an article,

    How to re-authorize Instagram account

    The Instagram Channel sometimes marks the associated accounts as inactive. In many occasions re-authorizing the account solves the problem. This guide will take you through the process step-by-step...