Feature Request: Do automatic lookup based on phone number

Completed

Lasse Thomsen

Follow

When doing the automatic lookup based on the Zendesk user, it would be really helpful if it could compare phone numbers. This will make it easier for agents to identify customers when the ticket is created through Zendesk Talk.

0

• Official comment

  

  Simon Blouner

  Hey Lasse,

  I happy to announce that the new version of our Shopify app now supports this :-)

  Comment actions Permalink

Please sign in to leave a comment.