Feature request: When tagged on post, new ticket would be created

Jani Oksanen

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Title says it all, I would appreciate an feature that when someone tags our company on their own post, it would create a ticket.

 

I would also appreciate DM support as well. :)

 

Best Regards,
Jani Oksanen

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• Official comment

  

  Simon Blouner

  Hi Jani!

  Thank you so much for reaching out!

  I've notified our developer team of your request, and they will look into the possibility of implementing it. 

  If anyone else sees this feature request and would like the same thing, please upvote this post. 

  In regards to DM Support, we're at the moment not able to implement this due to restrictions from Instagram.

  Please see this post for more info, and upvote to show your interest.

  With #helpsome regards,
  Simon Blouner
  Zendesk Consultant @ helphouse.io

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