Instagram Channel

Feature request: When tagged on post, new ticket would be created


1 comment

  • Official comment

    Hi Jani!

    Thank you so much for reaching out!

    I've notified our developer team of your request, and they will look into the possibility of implementing it. 

    If anyone else sees this feature request and would like the same thing, please upvote this post. 

    In regards to DM Support, we're at the moment not able to implement this due to restrictions from Instagram.

    Please see this post for more info, and upvote to show your interest.

    With #helpsome regards,
    Simon Blouner
    Zendesk Consultant @

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