GDPR

Answered

Thomas Bjørnson Larsen

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Hi

Do you store information sent to and from Instagram? Is this extension GDPR compatible?

Best Regards

Thomas

1

• Official comment

  

  Louise Dissing

  Hey Thomas,

  Thanks for reaching out!
  Since the information received from Instagram is applied to tickets, the information will be stored like any other tickets in Zendesk.

  To get more information on GDPR compliance and Zendesk, you can read on here: https://www.zendesk.com/company/customers-partners/eu-data-protection/

  You can also contact us if you wish to talk about how we can help you set up so you're golden in accordance with the requirements expected of the GDPR.

  You can contact us here!

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