Instagram Channel

Most recent comments vs. All Comments

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1 comment

  • Official comment

    Hey Marshall,


    Thanks for reaching out!


    At the moment it's not possible to configure this, that is true. We're are planning on adding support for adding a configuration that makes it possible to make a post' comments into a sperate ticket, and thereby gives the agent the opportunity to answer each comment. Is this something you would consider using if implemented?

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